{"id":2587,"date":"2020-09-15T14:26:51","date_gmt":"2020-09-15T14:26:51","guid":{"rendered":"https:\/\/xxibanortedev.azurewebsites.net\/?p=2587"},"modified":"2025-04-11T12:30:55","modified_gmt":"2025-04-11T18:30:55","slug":"afore-xxi-banorte-lider-en-innovacion-y-servicio-al-cliente","status":"publish","type":"post","link":"\/banorte\/__host\/xxi\/afore-xxi-banorte-lider-en-innovacion-y-servicio-al-cliente\/","title":{"rendered":"AFORE XXI BANORTE: L\u00cdDER EN INNOVACI\u00d3N Y SERVICIO AL CLIENTE"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Desde hace ya algunos a\u00f1os, <strong>Afore XXI Banorte<\/strong> se convirti\u00f3 en un referente dentro de las Administradoras de Fondos de Ahorro para el Retiro, no s\u00f3lo por el buen manejo de sus portafolios de inversi\u00f3n acompa\u00f1ada de una excelente estrategia de largo plazo, sino tambi\u00e9n porque de manera temprana incorporaron tecnolog\u00eda de punta para ofrecer sus servicios. Con ello, han logrado transitar hacia el mundo digital en forma m\u00e1s r\u00e1pida y eficiente que el resto de las Administradoras de Fondos para el Retiro (Afore). Gracias a lo anterior, fue reconocida por la Comisi\u00f3n Nacional del Sistema de Ahorro para el Retiro (Consar) como la administradora n\u00famero 1 en capacidad operativa1, ya que es la Afore que tiene el menor tiempo de respuesta para atender y concluir m\u00e1s de 15 tipos de servicio, adem\u00e1s de ser la que concluye favorablemente m\u00e1s tr\u00e1mites.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lo que comprueba su gran capacidad operativa y de incorporaci\u00f3n de tecnolog\u00eda, es la gama de soluciones digitales que han ofrecido a sus clientes durante la actual emergencia sanitaria. En ese sentido, sobresale que <strong>Afore XXI Banorte<\/strong> fue la primera en ofrecer herramientas para que sus clientes pudieran efectuar tr\u00e1mites y solicitar servicios sin tener que acudir en forma presencial a una de sus 74 oficinas de atenci\u00f3n personalizada con las que cuenta en todo el pa\u00eds, cuidando as\u00ed tanto a sus clientes como a sus colaboradores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adem\u00e1s, desarrollaron dos aplicaciones m\u00f3viles gratuitas (AforeM\u00f3vil XXIB y AforeM\u00f3vil XXIB Lite) y una plataforma en l\u00ednea dentro de su p\u00e1gina web para iniciar tr\u00e1mites (Mi Afore Digital XXIB). En estas plataformas, sus clientes pueden consultar su saldo, solicitar su estado de cuenta, realizar aportaciones voluntarias, calcular su pensi\u00f3n de acuerdo con su saldo ahorrado, solicitar su estado de cuenta digital y mucho m\u00e1s. Todo ello le ha permitido a Afore XXI Banorte ofrecer un mejor servicio, acelerando los tiempos de atenci\u00f3n y concretando una mayor cantidad de tr\u00e1mites y servicios en forma digital.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para ver la noticia completa, entra <a href=\"https:\/\/www.eleconomista.com.mx\/sectorfinanciero\/Afore-XXI-Banorte-lider-en-innovacion-y-servicio-al-cliente-20200914-0034.html\">aqu\u00ed<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Desde hace ya algunos a\u00f1os, Afore XXI Banorte se convirti\u00f3 en un referente dentro de las Administradoras de Fondos de Ahorro para el Retiro, no s\u00f3lo por el buen manejo de sus portafolios de inversi\u00f3n acompa\u00f1ada de una excelente estrategia de largo plazo, sino tambi\u00e9n porque de manera temprana incorporaron tecnolog\u00eda de punta para ofrecer [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":16344,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[9,36],"class_list":["post-2587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-afore-xxi-banorte","tag-servicio-al-cliente"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AFORE XXI BANORTE: L\u00cdDER EN INNOVACI\u00d3N Y SERVICIO AL CLIENTE<\/title>\n<meta name=\"description\" content=\"Afore XXI Banorte se convirti\u00f3 en un referente dentro de las Afores por su incorporaron de tecnolog\u00eda de punta\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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